Returns Policy

At Bent Gadgets, we're committed to ensuring your satisfaction with every purchase. Here's a detailed overview of our Refund and Returns Policy:

Returns

We offer a 30 days return policy on all new, unopened, and unused items from the date of purchase. If you change your mind about an item within this timeframe, you can return it for a full refund, excluding any applicable shipping costs.

Please note:

• Opened or used items, including software and custom-built rigs, are not eligible for return or refund unless defective.
• Items must be returned in their original packaging, with all manuals, accessories, and documentation included.
• You are responsible for the return shipping costs.
• To initiate a return, please contact our customer service team at [email protected] within the 30 days window. We will provide you with instructions and a return shipping label (if applicable).

Refunds:

Once we receive and inspect your returned item, we'll process a full refund to your original payment method within 5 business days. Please allow additional time for your bank or financial institution to post the refund to your account.

Exceptions:

The following items are not eligible for returns or refunds:

• Digital products and downloads
• Used or opened items (except for defective items)
• Custom-built rigs
• Items damaged in transit due to improper packaging
• Items not returned within the 30 days window

Defective Items:

If you receive a defective item, please contact us immediately at [email protected]. We will work with you to arrange a replacement or repair, depending on the nature of the defect and the warranty coverage of the item.

Warranty:

All products sold by Bent Gadgets are covered by the manufacturer's warranty. Please refer to the product's documentation for specific warranty details.

Contact Us:

For any questions or concerns regarding our Refund and Returns Policy, please don't hesitate to contact our customer service team:

• Email: [email protected]
• Phone: (xxx) xxx-xxxx (replace with your phone number)
• Visit Us: [Insert your address]